Refund Policy

1. 30-Day Refund Guarantee

BUY-DIGIT is committed to customer satisfaction, and we stand behind the quality of our digital products. We offer a 30-day refund guarantee on all purchases. If you are not satisfied with your purchase, you may request a refund within 30 days of the original purchase date.

2. Refund Procedure

To initiate a refund, please contact our customer support team at [email protected]. In your refund request, provide the following details:

• Your full name
• Order number
• Date of purchase
• Reason for the refund request

3. Troubleshooting Assistance

Before processing a refund, our support team may request your cooperation in troubleshooting the issue. This may involve providing assistance through remote desktop applications such as AnyDesk or TeamViewer. Approximately 90% of our customers find successful solutions to their issues through this support process.

4. Eligibility for Refund

Refunds will be granted under the following circumstances:

• The digital product is defective or malfunctions.
• The product does not perform as described.
• You have followed the troubleshooting steps provided by our support team.

5. Refund Processing

Once your refund request is approved, we will process the refund within [number of days] to the original payment method used during the purchase.

6. Non-Refundable Items

Certain digital products may have a no-refund policy, and this will be clearly stated at the time of purchase. If a product is labeled as non-refundable, no refund will be provided.

7. Contact Information

For any questions or concerns regarding our refund policy, please contact us at [email protected]. We are here to assist you and ensure a positive experience with our digital products.

By making a purchase on BUY-DIGIT, you acknowledge and agree to the terms of this Refund Policy. BUY-DIGIT reserves the right to update or modify this policy at any time, with such changes being effective upon posting on the website.